Meet FC Global


FC Global is a dynamic boutique BPO dedicated to empowering businesses through tailored outsourcing solutions that enhance growth and efficiency. Collaborate with us to transform your customer experience and realize your company's full potential.
Trusted By
10+
Satisfied Clients
Employing Over
100+
Local Professionals
Driving Growth For
5+
Years
Delivering
24/7
Support
At FC Global, we provide a wide range of outsourcing services tailored to meet the needs of businesses worldwide. Our offerings include customer support, back-office operations, virtual assistance, and specialized services for various industries.

Be a Part of FC Global

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Check back regularly for our latest open roles at FCGES.
Service
Customer Success
Full-Time     Manila, Philippines
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Job Description

We are always on the lookout for talented team members who are fluent in English, Spanish, or French to join our dynamic team. In this role, you will handle customer inquiries, resolve issues, and provide exceptional support through various channels such as phone, email, and chat.

Apply
Virtual Assistants
Full-Time     Manila, Philippines
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Job Description

Are you a detail-oriented person capable of performing various administrative and specialized tasks. As a virtual assistant, you’ll manage scheduling, email correspondence, data entry, and even specialized tasks that help streamline operations for our clients.

Apply
Technical
Software Developers
Full-Time     Manila, Philippines
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Job Description

We are seeking skilled software developers with expertise in backend, frontend, and full-stack development. As part of our team, you'll be responsible for designing, building, and maintaining high-quality software solutions tailored to our clients' needs.

Apply

Questions We’re Often Asked

Most common questions about our services, processes, and how we can support your business
What sets FC Global apart from other offshore outsourcing companies?

What sets FC Global apart is our exceptional agility and ability to quickly scale solutions to meet diverse needs. We are extremely adaptable with services tailored for both small and large teams. Our unique blend of Canadian and Filipino cultures fosters a deep care for both clients and employees, creating a collaborative environment that drives success and satisfaction.

What support and training are provided to your team to ensure they meet our expectations?

We prioritize equipping your FC Global team to meet your expectations from day one with comprehensive training that mirrors your in-house standards. Continuous support from dedicated team leaders ensures consistent performance and alignment with your goals. Open communication and regular check-ins with stakegolders allow us to adapt and exceed your expectations in delivering high-quality service.

What are the savings involved and what is included in your solutions?

Outsourcing to the Philippines offers significant cost savings, with potential reductions of 35% to 70%. Our turnkey solution covers recruitment, training, and management, eliminating expenses related to office space, utilities, and administrative overheads. We handle all statutory contributions, bonuses, and compliance requirements, streamlining your operations and reducing complexities. This cost-effective approach allows you to focus on your core business while benefiting from high service standards and operational efficiency.

How do you handle communication and time zone differences between countries?

We implement structured processes that ensure seamless collaboration across global teams. We use synchronized communication tools and platforms for real-time updates and regular meetings, scheduled at mutually convenient times, along with establishing clear protocols for reporting and issue resolution. Additionally, our teams are trained to adapt to different time zones and cultural nuances, fostering effective communication and collaboration. This approach ensures that projects stay on track and that all stakeholders are aligned, regardless of their geographical location.

*If you have any further questions please.
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